At Delivering Good, our Board Members play a vital role in helping us expand our mission and impact—bringing not only leadership and expertise, but also a deep passion for helping people in need.

We recently sat down with one of our dedicated Board Members, Michelle Carter from Mastercard to talk about what inspired their involvement with Delivering Good, how her professional experience connects to philanthropy, and what excites her most about the future of our work. From building meaningful partnerships to creating lasting change for families facing hardship and disaster, her perspective is a powerful reminder of how much good can happen when purpose and action come together.

What inspired you to get involved with Delivering Good and support its mission of providing new essentials to people facing hardship and disaster?

The uniqueness of Delivering Good's mission (i.e. new essentials) is what initially drew me to it. The amount of personalization and care that goes into a recipient receiving a new coat, a pair of shoes, a sweater etc. is truly impressive. The results speak for themselves: $3B+ worth of donated new merchandise impacting over 33 million people during the 40 years Delivering Good has been in existence. That level of impact speaks volumes. 

At MasterCard, your work is often centered around client relationships across segments. How does that partnership-driven mindset connect with your involvement in philanthropy and giving back?

Partners and customers are central to how we thrive at Mastercard. They are critical to our product development, our innovation, and how we grow. We learn so much each and every day from all of our client interactions. Our mission at Mastercard is 'Doing Well by Doing Good,' which couldn't more perfectly align with Delivering Good's purpose. The opportunity to positively impact as many lives as possible has always motivated me, and I enjoy that I can help to do that in yet another way by being involved with Delivering Good.  

As a member of Delivering Good’s Board, how do you hope to help grow the organization’s impact and reach in the years ahead?

Scale is the biggest way DG's impact can grow, and that only happens through more awareness (i.e. increasing the reach of people involved via more participation in packing and distribution events, more Women of Impact and Annual Gala attendees, more product and financial donations and more publication recognition (Fast Company recognition, articles, etc.). I hope to be able to influence across all of these areas, but expect to lean in the most in helping to drive overall personnel engagement in events. 

Looking ahead, what excites you most about the future of Delivering Good and the difference it can make for people and families across the country?

DG is one of the most adaptive organizations I’ve seen. The support truly goes to where the greatest need is (California fires, Texas floods, Florida hurricanes, etc.). We can't predict the future, so we don't know what tomorrow will bring, and where the need will be of most urgency, but DG has the infrastructure, partners and agility to respond whatever urgency arises. Its existing partners are both devoted and numerous and I'm confident that the team will always continue reaching for the next milestone, expanding relief and extending its impact even further.

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